Return & Refund Policy

Last Updated: 02-December-2025

At ZeeWears, we want you to love your purchase. If something isn’t right, we’re here to help.

1. Eligibility for Return/Exchange

You may request a return or exchange within 7 days of receiving your order if:

• The product is unused and in original condition

• Tags and packaging are intact

• You received the wrong or a defective item

Note:
We do not accept returns on used, washed, or damaged products.

2. Refund Policy

• Refunds are issued only for defective or wrong items.

• Refunds are processed via the original payment method or store credit.

• Shipping charges are non-refundable.

3. Exchange Policy

If the size or product isn’t right:

• You can request an exchange for any available size/color.

• Customer will bear the return shipping cost (unless the product was wrong or defective).

• You will have to pay an extra 500 PKR for the exchange.

4. How to Request a Return/Exchange

Simply contact us at:
Email: support@zeewears.com
WhatsApp: +92 (346) 4731050

Provide your order number and issue details. Our team will guide you through the process.

5. Order Cancellation

Orders can be canceled within 2 hours of placing the order. After that, processing starts and cancellation may not be possible.